Refund Policy
Our policy regarding refunds for PreLaunch products.
No Refund Policy
Due to the digital nature of our products, PreLaunch does not offer refunds for any purchases. Our products are one-time template sales that provide immediate value upon purchase and download.
Rationale
This no-refund policy is based on the following considerations:
- Digital Product Nature: Our templates are digital products that cannot be "returned" once downloaded.
- Immediate Access: Upon purchase, you receive immediate access to the complete product.
- Intellectual Property: Our templates represent intellectual property that cannot be "un-delivered" once provided.
Pre-Purchase Considerations
Before making a purchase, we encourage you to:
- Thoroughly review our product descriptions and features
- Check compatibility with your intended use case
- Contact us with any pre-purchase questions at support@prelaunch.online
Support
While we do not offer refunds, we are committed to providing quality support for our products. If you encounter issues with your purchase, please contact our support team at support@prelaunch.online, and we will do our best to assist you.
Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes indicates your acceptance of the new terms.
Last updated: 17 March 2025.